Art Craft Studio T&Cs
Personal items: AC Studios cannot be held responsible or liable for items including but not limited to personal items, materials and artwork that are stolen, used, lost or broken. Any such items not collected (after 3 months of being notified) will be donated to our community.
Injury: AC Studios cannot be held responsible or liable for injuries. Everyone must adhere to our Health and safety guidelines shown in the image below and visible in the studio at all times.
Pottery: Please remember your artwork is hand-made (not factory-made), cracks are unpredictable and inevitable in pottery, it's all part of the ceramic process. As a beginner, if you don’t have cracks perhaps consider a career in pottery :)
Confidentiality and Intellectual Property: All proprietary information is confidential. This includes, but is not limited to, financial data, branding, marketing strategies, research and development insights, manufacturing processes, and details regarding products, workshops services and events. This information remains the exclusive property of AC Studios at all times.
Cancellations:
1-12 guests - You can reschedule but unfortunately, AC Studios cannot offer refunds. If you fail to attend for any reason without 24hrs notice, kindly note you will not receive the opportunity to reschedule. If AC Studios cancels you can reschedule or receive a refund in full.
12+ guests - AC Studios kindly requests that 50% of the total invoice be paid four weeks prior to the workshop date, with the remaining balance due within 30 days of the workshop date. Within this same 4 week timeframe, regrettably, refunds cannot be provided for absent guests and in the event of cancellation, a cancellation fee of 50% of the total invoice amount will be applicable.
Late comers - AC Studios cannot accommodate guests who arrive more than 15 minutes late to any workshop. To ensure a smooth experience, we kindly ask that you familiarize yourself with the route and our studio location prior to your workshop. Thank you for your understanding.
Dispute Resolution: Disputes will be resolved in writing via email by both parties in accordance with English law.
Health and safety: All guests, members, employees and volunteers must adhere to our Health and safety guidelines shown in the image below and visible in the studio at all times.
By booking with AC Studios it will imply that you have read & fully understand/agree with our terms & conditions.
If you have any questions, please contact Amanda (amanda@acstudios.co.uk).
Thanks for understanding, Art Craft Studios.
